Returns & Exchanges

At Animato, we want your home to feel perfectly curated. If your new decor or furniture doesn't meet your expectations, you can return your items within 30 days of delivery for a full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Carefully pack your items in their original Animato packaging to ensure they remain protected during transit.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it to your box, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned home goods, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing